Ridiculous experience. Started well but ended terribly. They tried selling us a new truck with scratches, and when we finally settled on another truck, they messed up the numbers three different times, trying to get us to sign for numbers not originally promised. We waited several hours just to get the process going; I had to leave to bring my wife and I lunch. After we finally got through signing, we again waited for a long time to even get our truck because no one could find our salesperson to even update us. We were left alone, and when anyone would check on us, it was some young guy who couldn't even tell us any information, not even a manager who could apologize for all the inconveniences. On top of that, we were given the wrong keys. 6 hours of wait time. Probably won't be returning to this dealership.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (956) 242-0832 to discuss your concerns, as your satisfaction is of utmost importance to us.