The sales representative appeared to be inexperience and did not follow up on various promises to get back to us on requested matters. It appears that once the client signs all of the papers ---follow up on different requests are not important. Follow through on all matters is very important in keeping the customer totally satisfied and consequently maintaining a very lucrative business entity. In all other aspects the dealership appears to be very professional. Thank you
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (956) 242-0832 to discuss your concerns, as your satisfaction is of utmost importance to us.