Salesman Mendoza treated us in a professional and courteous manner. Mr.mendoza was knowledgeable about the vehicle's operations and features. He made us feel at peace to make a smooth purchase transaction.
When I bought my 2018 Silverado LT on 23rd of November of 2018 the salesman said that I would get 4 Oil changes along with the tire rotation. This last visit on the 2nd of March of 2020 I was told that I only get the oil change no tire rotation, and that is it. When I purchased the vehicle I was told about the 4 oil changes, and tire rotations which in reality was not true so the salesman just told me all this just to make a sale. Bert Ogden Chevrolet in Mission, Texas let me down but I am sure that I am not the only one that has been let down. I am also sure that this survey will not have any positive results for both the Dealership, and the customers. THANK YOU