I want to commend Joey Rodriguez who exemplified what customer service is all about. He kept me informed and up to date with everything. Although I could not see the face behind the mask, I could feel the warm he exuded while being professional at the same time.
Not happy overall with customer service department....since seems like customer satisfaction is the LAST on their list. All they do is try to justify why their prices are higher for the same service at other Chevy.dealers. even coming straight from the service manager. Seems like if Chevy rather loose a customer that a few bucks matching prices.