442 Reviews Found
Confirmed Sales Customer
There was nothing wrong with the car salesman. I wasn’t satisfied with the people that manipulate the price of the car. The so called finance manager and the person I signed the contract with.
Juan R.
MCALLEN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (956) 242-0832 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I had a great experience with the purchase of my vehicle at Bert Ogden Chevrolet. My sales man Gustavo Fernandez, he was very friendly and helpful. I would definitely recommend Bert Ogden Chevrolet to everyone!
Vicente R.
PALMVIEW
Business Response
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
While waiting there during my conference period it was ok. But when it was my turn at desk left rush and she was ready for next person. She was still trying to finish the person that was there. The person in front of me cancelled his appointment due to taking to long.
James S.
MISSION
Business Response
Thanks for your honest feedback. If you would like to discuss your experience further, don't hesitate to reach out. We are always happy to help.
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Confirmed Service Customer
Took my vehicle to get serviced in September waited all day just so they could tell me they don’t have the part to fix the recall. Part was ordered service dept never called me that part was in. Requested several call backs to get update, no answer. Showed up last week they said the part has just been sitting there for some time. Horrible service, we will never go back there for vehicle purchase or service.
Zaldunbide M.
MCALLEN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (956) 242-0832 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Wow, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Great dealership with friendly staff and wide selection.
Orlando G.
MCALLEN
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Very caring and thoughtful sales man. Friendly environment
Gerardo H.
MISSION
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bert Ogden Chevrolet and we hope to see you again soon!
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Business Response
Thank you for choosing Bert Ogden Chevrolet as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Took in my car for and issue was treaded really good by service manager Darrel and China.
Maria S.
MCALLEN
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Confirmed Sales Customer
It was great. I was constantly asked if there was anything I needed to let anyone know and they would help me out.
Bianca G.
MISSION
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Confirmed Sales Customer
Good sale person and helper with my new truck I'm very satisfied
Daniel V.
PENITAS
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Promote courteous & efficient service with very friendly staff.
Linda V.
MISSION
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bert Ogden Chevrolet and we hope to see you again soon!